Terms and Conditions

Evolus Rewards Consumer Loyalty Program

Effective Date: August 1, 2025

The Evolus Rewards Consumer Loyalty Program (the “Program”), owned and operated by Evolus, Inc. (“Evolus,” “we,” “us” or “our”) is provided to you (“you,” “your,” or “user”) under the following terms, including the amendments thereto, our Privacy Policy (available at https://www.evolus.com/privacy-policy/), our Website Terms and Conditions (available at https://www.evolus.com/terms-and-conditions/), and with any additional terms and conditions, rules, or policies that may be applicable to particular offerings made in connection with the Program (collectively, the “Program Conditions”). Failure to follow the Program Conditions may result in the termination of your access and membership to the Program and all benefits you have accrued in the Program, without notice, in addition to Evolus’s other remedies. Your membership, access to, and use of the Program are subject to the Program Conditions and all applicable laws and regulations, including the laws and regulations governing copyrights and trademarks. The Program Conditions shall supersede all previous Program rules and/or terms and conditions. The following Program Conditions may be modified by Evolus from time to time, without advanced notice. Any such changes shall be reflected in an updated version of the Program Conditions. BY ACCESSING THE PROGRAM, YOU ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, THE PROGRAM CONDITIONS.

1. Description of the Program

The Program is an online, mobile device-based & e-mail program where registered eligible users of the Program may accrue benefits by engaging in certain activities, and may, in turn, redeem those benefits (“Benefits”) provided by Evolus. Benefits accrued in the Program have no independent cash or monetary value and are not redeemable for cash, transferable or assignable for any reason, and cannot be sold, traded, bartered, auctioned through an online auction site or otherwise; any such Benefit may be confiscated by Evolus and/or cancelled. The Program may be changed from time to time at Evolus’s sole discretion without advanced notice. Any change to the Program or these Terms and Conditions will be posted on this site and by continuing to participate in the Program, you are deemed to have agreed to the amended version of these Program Conditions and are bound by any such revisions and should therefore periodically visit this website to review the current Program Conditions to which you are bound.

2. Program Eligibility

The Program is open to legal residents of the United States who are 18 years of age or older at the time of registration (21 years of age where required), for use with Jeuveau, and 22 years of age or older for use with Evolysse. Void where prohibited or restricted by law. Only one member account is allowed per person. All treatments with Evolus products must be purchased within the United States and provided at participating providers.

3. No Medical Advice

WE PROVIDE THIS SITE FOR GENERAL EDUCATIONAL PURPOSES ONLY. THE INFORMATION CONTAINED WITHIN THIS PROGRAM, ON THIS SITE, OR IN ANY EMAIL OR TEXT MESSAGE OR OTHER CORRESPONDENCE SENT TO YOU BY EVOLUS IS NOT MEDICAL ADVICE, AND IT IS NOT INTENDED TO BE MEDICAL ADVICE.  WE CANNOT ANSWER UNSOLICITED E-MAILS REQUESTING PERSONAL MEDICAL ADVICE. WE CANNOT REPLACE THE RELATIONSHIP YOU HAVE WITH HEALTH CARE PROFESSIONALS, AND YOU SHOULD ALWAYS CONSULT A HEALTH CARE PROFESSIONAL IF YOU HAVE QUESTIONS ABOUT THE APPROPRIATE USE OF OUR PRODUCTS. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD SEEK APPROPRIATE EMERGENCY MEDICAL ASSISTANCE, SUCH AS BY CALLING “911”.

4. Reservation of Rights

The Program and its Benefits are offered at Evolus’s discretion, and Evolus has the right to modify or discontinue, temporarily or permanently, the Program, including the Benefits offered, in whole or in part, for any reason, at our sole discretion. Evolus may, among other options, withdraw, limit, modify, or cancel any Benefit; change the value of any Benefits; increase the requirements for any Benefit; or modify or condition the redemption of Benefits. You agree that Evolus will not be liable to you or any third party for any modification or discontinuance of the Program or any Benefit offered, in whole or in part.

5. Membership Registration and Enrollment

In order to participate in the Program, you first must register and enroll by following the text prompts and link to the registration site and following the on-screen prompts.  Becoming a Program member is simple and free using the Evolus mobile-enhanced site sent to you via text message. By enrolling in the Program, you agree to receive automated text and e-mail messages from Evolus, including reminders, informational messages, special offers, Benefit communications, and marketing messages.  Messaging frequency varies.  Message and data rates may apply. To opt out, simply text STOP to 386587 and no more messages will be sent. For help, text HELP. Consult https://www.evolus.com/privacy-policy/ for our Privacy Policy.

The Program is available on most U.S. mobile carriers. Certain carriers, voice over IP (VoIP) and internet generated phone numbers are ineligible to participate in the Program, Evolus reserves the right to stop service of the Program on any carrier. You may stop receiving messages and participation in the program by replying ‘STOP’ to any messages received from the Program.

In consideration of your use of the Program, you agree to provide true, accurate, current, and complete information about yourself as prompted by the online registration form and to maintain and promptly update your personal data to keep it true, accurate, current, and complete.

If you provide any information not true, inaccurate, not current, or incomplete; or if we have reasonable grounds to suspect that such information is not true, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and to refuse any and all current or future use of the Program (or any portion thereof) by you. Only one member account per person. If you attempt to sign up for more than one membership, we will terminate your account and all Benefits will be forfeited.

6. Account Security

You acknowledge that you are responsible for maintaining the confidentiality of your account, including your password and any other login credentials needed to access your account. You will take reasonable measures to safeguard your account, such as changing your password on a regular basis, selecting a password that you have not used on other web sites or platforms, and not sharing your password or other login credentials. You will immediately notify the Company of any suspected or actual unauthorized use of or access to your account or any other suspected or actual breach of the security of your account.

7. Earning and Redeeming Program Benefits

Upon registration and enrollment in the Program, you will earn a Benefit (discount) in the amount set by Evolus off of your treatment with Jeuveau® (prabotulinumtoxinA-xvfs), Evolysse™ (hyaluronic acid injectable gel), or other Evolus product when you receive treatment at a healthcare professional’s office which is enrolled in the Evolus Program (The standard benefit is set at $40 as of the Effective Date of these Terms and Conditions but may be updated by Evolus at any time after the Effective Date).  On certain occasions, Evolus may offer additional benefits on a temporary basis as well. The healthcare professional’s office must be enrolled in the Program in order for you to redeem your Benefit at that office, so it is important to check with the office before receiving treatment.

After the initial benefit is validly redeemed, additional Benefits are earned for each subsequent treatment with Jeuveau® or another Evolus product; however, there must be a minimum of 90 days between each eligible treatment with Jeuveau and 182 days (6 months) for treatment with Evolysse.  In other words, you cannot earn a new Jeuveau Benefit until at least 90 days or 180 days for a new Evolysse benefit has elapsed from your last Benefit redemption.

Once earned, a Jeuveau Benefit is valid only between 90 days up to 15 months from the date of the treatment in which you earned the Jeuveau Benefit.  It cannot be used prior to 90 days, and it cannot be used after 15 months.

Additionally, an Evolysse Benefit is valid only after 6 months from the date of the treatment.

We expressly reserve the right to establish additional means of accruing Benefits; to change the value of Benefits, to modify the expiration date of Benefits, to remove any or all of the means to accrue Benefits currently in effect; to exclude certain types of transactions from the accumulation of Benefits and; to specify periods after which unused Benefits will be forfeited or reduced. Benefits can be accrued only for activity taken and completed by you and can be applied only to your account. You are responsible for ensuring that your Benefits are properly credited. If you believe that Benefits have been earned but not credited, we reserve the right to require proof of accrual, including, but not limited to, copies or receipts or similar documentation verifying any transactions claimed to have been performed. We must receive any claims of Benefits by you and proof of accrual within sixty (60) days after the date such Benefits are claimed to be earned.  Benefits will be maintained in your account until they are redeemed or forfeited, whichever occurs first. All decisions regarding accrued Benefits, Benefits, forfeitures, and the identity of any individual accessing an account, are within our sole discretion.

Benefits earned in two or more different accounts may not be combined. Redeemed Benefits are not refundable, exchangeable, replaceable, or transferable for cash, credit, or other benefits under any circumstances.

8. Use of Your Information and Personal Information

The information that you provide in connection with the Program will be used by Evolus in connection with the administration of the Program and to provide you with information about the Program.  Furthermore, Evolus may use any information you provide for Evolus’s internal purposes and to send you information about Evolus and Evolus third-party partners and their products and services.  Evolus will not share your information with any third-party, except as necessary for the administration of the Program, in order to offer select promotions with third-party Evolus partners, or as required by law or legal process.  If you do not wish Evolus to send information to you about the Program and Evolus and its products and services or selected third-party promotions, then you should not participate in the Program. By participating in the Program, you agree that we may collect, share, and use personal information about you that you provide to us in accordance with our Privacy Policy, which can be found at: https://www.evolus.com/privacy-policy/. By using the Program, you agree to be bound by the terms of our Privacy Statement. The terms and conditions of the Program shall control in the event of a conflict with the Privacy Policy.

9. Fraud

Fraud or abuse relating to the accrual or redemption of Program Benefits may result in forfeiture of accrued Benefits as well as the termination of your account. You are solely responsible for any fraudulent use of your Benefits. The Program is provided to individual users who are natural persons for their own personal use. IT WILL BE CONSIDERED FRAUDULENT AND A VIOLATION OF THESE PROGRAM CONDITIONS FOR YOU TO SHARE WITH OTHER MEMBERS BENEFITS AND/OR OTHER INFORMATION THAT CAN BE REDEEMED FOR BENEFITS. IT IS CONSIDERED FRAUDULENT AND A VIOLATION OF THESE PROGRAM CONDITIONS FOR YOU TO REDEEM BENEFITS OR OTHER INFORMATION THAT CAN BE REDEEMED FOR BENEFITS AND/OR BENEFITS THAT WERE RECEIVED FROM OTHER MEMBERS. ANY MEMBER SHARING IN THIS MANNER OR REDEEMING INFORMATION SHARED IN THIS MANNER WILL HAVE THEIR ACCOUNT DELETED, ANY EXISTING BENEFITS WILL BE FORFEITED, AND WILL NOT BE AWARDED ANY BENEFITS.

10. Limitation of Liability; Release

Evolus and its affiliates and their respective representatives, agents, directors, officers, shareholders, and employees (“Evolus Entities”) are not responsible for and shall not be liable for: (i) late, lost, delayed, damaged, misdirected, inaccurate, incomplete, or unintelligible entries, submissions, or materials supplied in connection with Benefits; (ii) telephone, electronic, hardware or software program, network, Internet, computer or other malfunctions, failures, or difficulties of any kind, whether human or technical; (iii) failed, incomplete, garbled, or delayed computer transmissions; (iv) any condition caused by events beyond our control; (v) any injuries, losses, or damages of any kind arising in connection with or as a result of the Benefit, delivery or failure to timely deliver, possession, or use of the Benefit, or from participation in the Program; or (vi) any printing or typographical errors in any materials associated with the Program.  Further, in no event shall the Evolus Entities be liable for any damages of any kind or nature, including but not limited to, direct, indirect, incidental, consequential, exemplary, special (including loss or profit), punitive, or other damages arising from or in connection with the existence or use of the Program or any such dispute, regardless of whether any of the Evolus Entities has been advised as to the possibility of such damages. You accept all responsibility for, and hereby indemnify and hold harmless the Evolus Entities from and against, any actions taken by any user authorized to use your account, including, but not limited to, accrual of Benefits, redemption of Benefits, and disclosure of passwords to third parties.

11. Violation of the Program Conditions

You understand and agree that in our sole discretion, and without prior notice, we may remove Benefits from your account as a penalty, terminate your access to the Program, and/or deactivate or delete your account if we determine that you have violated our Program Conditions. Evolus reserves the right to verify transactions and actively monitor for fraudulent activities. Consumers whose accounts have been terminated shall not be eligible to participate in the Program and shall not be eligible to enroll new accounts without the express written consent of Evolus. If for any reason your account is terminated by either you or by us, all of your Benefits accrued will be forfeited.

12. Proprietary Rights

You should assume that all contents of this site are copyrighted unless otherwise noted and may not be used except as provided herein and without our express written permission. Except as expressly provided herein, nothing contained herein shall be construed as conferring any license or right under any Evolus copyright. All product names, logos, and service marks displayed on this site that are identified by ® or ™ or appearing in type form different from that of the surrounding text (collectively, the “Trademarks”) are registered or unregistered trademarks owned by or licensed to Evolus or our affiliates, unless otherwise identified as being owned by another entity. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right, either express or implied, under any patent or Trademark of Evolus or any third party. No use of any Trademark may be made without our prior written authorization.

13. Governing Law & Disputes

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California without regard to choice of law principles. You agree that any dispute related to the Program shall be submitted for resolution exclusively to the jurisdiction of the United States District Court for the Southern District of California. All applicable federal, state, and local laws and regulations apply. The invalidity or unenforceability of any provisions of these Terms and Conditions shall not affect the validity or enforceability of any provision. In the event that any provision of these Terms and Conditions is found to be invalid or unenforceable, these Terms and Conditions shall be construed in accordance with their terms as if the invalid or unenforceable provision was not contained therein.

JEUVEAU® (prabotulinumtoxinA-xvfs)

IMPORTANT SAFETY INFORMATION

JEUVEAU may cause serious side effects that can be life threatening. Get medical help right away if you have any of these problems any time (hours to weeks) after injection of JEUVEAU:

  • Problems swallowing, speaking, or breathing, due to weakening of associated muscles, can be severe and result in loss of life. You are at the highest risk if these problems are pre-existing before injection. Swallowing problems may last for several months.

  • Spread of toxin effects. The effect of botulinum toxin may affect areas away from the injection site and cause serious symptoms including: loss of strength and all-over muscle weakness, double vision, blurred vision and drooping eyelids, hoarseness or change or loss of voice, trouble saying words clearly, loss of bladder control, trouble breathing, trouble swallowing.

Do not use JEUVEAU if you: are allergic to any of the ingredients in JEUVEAU (see Medication Guide for ingredients); had an allergic reaction to any other botulinum toxin product such as rimabotulinumtoxinB (MYOBLOC®), onabotulinumtoxinA (BOTOX®/BOTOX® Cosmetic), abobotulinumtoxinA (DYSPORT®), or incobotulinumtoxinA (XEOMIN®); have a skin infection at the planned injection site; or are a child.

JEUVEAU dosing units are not the same as, or comparable to, any other botulinum toxin product.

Tell your healthcare provider about all your muscle or nerve conditions, such as ALS or Lou Gehrig’s disease, Myasthenia gravis, or Lambert-Eaton syndrome, as you may be at increased risk of serious side effects including difficulty swallowing and difficulty breathing from typical doses of JEUVEAU.

Tell your healthcare provider about all your medical conditions, including: any side effects from botulinum toxin products, including dry eye; breathing, swallowing, bleeding, or heart problems; plans to have surgery; weakness of forehead muscles; drooping eyelids; have had surgery on your face; are pregnant or breastfeeding or plan to become pregnant or breastfeed (it is not known if JEUVEAU can harm your unborn baby or passes into breast milk).

Tell your healthcare provider about all the medicines you take, including prescription and over-the-counter medicines, vitamins, and herbal supplements. Using JEUVEAU with certain other medicines may cause serious side effects. Do not start any new medicines until you have told your healthcare provider that you have received JEUVEAU in the past.

Especially tell your healthcare provider if you: have received any other botulinum toxin product in the past and the last 4 months, and exactly which product you received (such as BOTOX, BOTOX Cosmetic, MYOBLOC, DYSPORT, or XEOMIN).

JEUVEAU may cause loss of strength or general muscle weakness, vision problems, or dizziness within hours to weeks of treatment with JEUVEAU. If this happens, do not drive a car, operate machinery, or do other dangerous activities.

JEUVEAU can cause other serious side effects including: Allergic reactions such as itching, rash, red itchy welts, wheezing, trouble breathing, asthma symptoms, or dizziness or feeling faint. Tell your healthcare provider or get emergency medical help right away if you develop wheezing or trouble breathing, or if you feel dizzy or faint. Heart problems. Irregular heartbeat and heart attack that have caused death, have happened in some people who received botulinum toxin products. Eye problems such as dry eye, reduced blinking, and corneal problems. Tell your healthcare provider if you develop eye pain or irritation, sensitivity to light, or changes in your vision.

The most common side effects include: headache; eyelid drooping, upper respiratory tract infection, and increased white blood cell count.

APPROVED USE

JEUVEAU is a prescription medicine that is injected into muscles and used in adults for a short period of time (temporary) to improve the look of moderate to severe frown lines between the eyebrows (glabellar lines).

The risk information provided here is not complete. For more information about JEUVEAU, see the full Prescribing Information including BOXED WARNING, and Medication Guide, and talk to your healthcare provider.

To report side effects associated with use of JEUVEAU, please call 1-877-EVOLUS1 (1-877-386-5871). You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch or call 1-800-FDA-1088.

*Your Club Evolus membership covers 20 units of Jeuveau per treatment, with a minimum of 90 days between each treatment. Units do not accrue if you wait more than 90 days between treatments. You will pay your provider directly for any additional treatments you receive. Cannot be combined with any other offer. Club Evolus members will be automatically opted out of Evolus Rewards™ upon enrollment. You can manage your Club Evolus account and payment method through your club.evolus.com login. If you cancel within the first three months a $100 cancellation fee will apply. Your Club Evolus membership is non-transferable and payments are non-refundable.

EVOLYSSE™

Approved Uses

EVOLYSSE™ SMOOTH and EVOLYSSE™ FORM are injected into the skin to smooth wrinkles that form in dynamic areas of the face, especially between the nose and corners of the mouth (NLFs), in adults 22 and older.

IMPORTANT SAFETY INFORMATION

Are there any reasons why I should not receive treatment with EVOLYSSE injectable hyaluronic acid products?

Do not use EVOLYSSE products if you have a history of multiple severe allergies or severe allergic reactions (anaphylaxis), or if you are allergic to lidocaine or Gram-positive bacterial proteins.

What precautions should my doctor advise me about?

  • Minimize exposure to extreme heat or cold as doing so may cause temporary redness, swelling, and/or itching at the injection site.

  • Tell your doctor if you are using medication that can prolong bleeding, such as aspirin, ibuprofen, or other blood thinners, as this may increase bruising or bleeding at the injection site.

  • Tell your doctor if you are planning laser treatment, chemical peel, or any other procedure after treatment as there is a possible risk of an inflammatory reaction at the treatment site.

  • EVOLYSSE products are intended for dynamic wrinkles and folds such as NLFs. The safety and effectiveness for other treatment areas have not been established.

  • Tell your doctor if you are on therapy used to decrease your immune response, which can increase risk of infection with treatment.

  • Tell your doctor if you are pregnant or breastfeeding. The safety for use during pregnancy or in women who are breastfeeding has not been studied.

  • Tell your doctor if you have a history of excessive scarring (thick, hard scars) or pigmentation disorders, as use of these products may result in additional scars or changes in pigmentation.

  • Tell your doctor if you have a history of cold sores. Any injections, including EVOLYSSE products, around the mouth may trigger a recurrence of your cold sores.

  • The use of EVOLYSSE products where skin sores, pimples, rashes, hives, cysts, or infections are present should be postponed until healing is complete. Use of EVOLYSSE products where these are present could delay healing or make your skin problems worse.

What are the possible side effects of treatment?

The most commonly reported side effects with EVOLYSSE products were tenderness, swelling, bruising, redness, lumps, pain, discoloration, itching, and headache. Most side effects were mild and went away on their own within 1 week.

What are other possible adverse events?

As with all skin injection procedures, there is a risk of infection.

One of the risks with using these products is unintentional injection into a blood vessel. Although the chances of this happening are very small, complications can be serious and may be permanent, and include vision abnormalities, blindness, stroke, temporary scabs, or permanent scarring of the skin. If you have changes in your vision, signs of a stroke (including sudden difficulty speaking, numbness or weakness in your face, arms, or legs, difficulty walking, face drooping, severe headache, dizziness, or confusion), white appearance of the skin, or unusual pain during or shortly after treatment, you should call your doctor immediately.

To report a side effect with any EVOLYSSE product, please call the Evolus Customer Experience at 1-877-386-5871.

EVOLYSSE products are available only by a licensed physician or properly licensed practitioner.

For complete patient label information, please visit EvolusRx.com

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*Your Club Evolus membership covers 20 units of Jeuveau per treatment, with a minimum of 90 days between each treatment. Units do not accrue if you wait more than 90 days between treatments. You will pay your provider directly for any additional treatments you receive. Cannot be combined with any other offer. Club Evolus members will be automatically opted out of Evolus Rewards™ upon enrollment. You can manage your Club Evolus account and payment method through your club.evolus.com login. If you cancel within the first three months a $100 cancellation fee will apply. Your Club Evolus membership is non-transferable and payments are non-refundable.